What You'll Be Doing:

Leading a team of IT Engineers

Recognizing inefficiencies and driving process improvement to enhance productivity

Maintaining essential IT Operations, including operating systems, security tools, applications, MDM solutions, email systems, laptops, desktops, software, and hardware

Own projects, solutions, and key responsibilities within a larger business initiative

Coordinating a variety of projects in an operational environment.

Tracking and maintaining hardware and software inventory

Daily and Monthly Responsibilities:

Developing and maintaining policies, procedures, and processes

Hiring, developing, and retaining great talent

Responding to inquiries, escalations, and establishing partnerships with key stakeholders.

Analyzing department needs, identifying vulnerabilities, and boosting productivity, efficiency, and accuracy to inform business decisions

Continuously analyzing the current processes, technologies, and vendors to identify areas for improvement

Training employees on both software and hardware, troubleshooting, and providing technical support when needed

Proven ability to operate in high pressure dynamic fast-paced situations, successfully handling multiple competing priorities, and possessing a high level of discipline while displaying a high degree of flexibility and professionalism

About You:

3+ years experience in IT management

Experience with or knowledge of programming languages (Python, Bash, Ruby)

Experience with operating systems (macOS, Windows, and Linux), current equipment and technologies, and system performance monitoring

Proven leadership skills

Strong creative and analytical thinking

Established time and project management skills with the ability to lead multiple projects simultaneously

Written and verbal communication with the ability to present complex technical information in a clear and concise manner to a variety of audiences.